Shelley Holt shares, “I received a call from a policyholder wanting to commend Kierra Shivers for her professionalism. Kierra went above and beyond to help the client. She stated how professional and caring Kierra sounded while on the phone. “It was such a pleasant call so early in the morning, usually people are bears in the morning. Thank you for having an employee like Kierra!” Awesome job Kierra, keep up the good work!