If you need an example of “leading by example,” come sit in on one of Bobbi Lamon’s Agent Support team meetings. You can feel the “team” among these guys. While they understand the importance of their daily duties, they also are really good at not taking themselves too seriously. As we all know, a little light-heartedness can go a long way when faced with difficult clients and situations. Thank you, Agent Support, for all you are doing to serve agents every single day!